“Chat and collect” at our disability equipment shop

Introducing the new “Chat and no-contact collect” service at our disability equipment shop here in Dunstable.

Watch the video to see Paul, our business manager, take a walk through the shop to show you the stock we have available…

To get started simply click the pink ‘Chat with us’ button at the bottom of this page.

Instead of the rather impersonal ‘click and collect’ services you see around the web, from today, we are offering a much friendlier ‘chat and collect’ service to help you buy products from our shop, during the coronavirus crisis.

The fantastic team at The Disability Resource Centre have found a safe way in which to provide products from our mobility and disability equipment shop.

We always ensure the highest standards of health and safety for our customers and staff.

So instead of visiting our shop you can now chat to us on the phone or via the chat service on our website. Stacey, Chera and Susan are here to help.

We’ll tell you all about any items you are interested in, send you some photos and talk through the exact specifications, plus the price.

If you’d like to place an order we’ll arrange a ‘no-contact’ collection service.

No-contact payment

You will be able to pay over the phone and collect from our centre here in Dunstable, with us observing the highest hygiene and social distancing guidelines at all times.

So please either phone us on 01582 470 900 or chat to us through the website and our expert disability equipment team can help.

How to pay and collect

We’ll then arrange for you to make a contactless payment and a time will be arranged for your order to be collected, when only you are present, so that you can pick up your products safely.

Watch the video to see how we’ll help you to pick-up your purchases safely from our centre.

If you or a family member are unable to get to our centre at Poynters House on Poynters Road, then a member of our team (most likely Paul, our business manager) may arrange to deliver your purchase (local only), using the same method as the postal service.

Larger items may be delivered directly to your address from our suppliers through their own courier services.

So please either phone us on 01582 470 900 or chat to us through the website and our expert disability equipment team can help.

Second-hand items for sale

We have an ever changing stock of fully-cleansed, high quality second-hand items for sale too.

See the current second-hand items in the video that Paul has filmed this week.

So please either phone us on 01582 470 900 or chat to us by clicking the pink ‘Chat to us’ button below.

You can always email us out of hours.

– Page updated on 24th April 2020 –

A big thank you to all our volunteers…

Volunteers Week 2020 Jill Pick, the chair of our charity’s Board of Trustees said “The Disability Resource Centre is fortunate to have an amazing group of volunteers who are part of our team working both front of house and behind the scenes. On behalf of the Board of Trustees I would like to thank you

Thrilled to receive vital funds for our charity

We are all thrilled to receive a grant of up to £7,500 from BLCF as part of the Bedfordshire Coronavirus Emergency Fund.

Paul completed his 10K run to raise funds for our charity

Well done Paul! What a great achievement. And he broadcast his run, himself, all live on Facebook.
Read all about Paul’s 10K…

We’re helping local people find support for shopping, medications, befriending services, claiming PIP benefits and many more…

What a lovely ‘thank you’

We just received this lovely thank you card… It’s so nice that the hard work of our team is valued so highly. Read the words of a customer this week, in a card she sent to Stacey, who runs our new “chat and no-contact collect” disability equipment shop: “I am happy to say that on Saturday we

New (and free) online wellbeing courses

The Best of Me programme is a series of free online courses for Bedfordshire residents to help improve your health, confidence & wellbeing. We design our online courses to include regular virtual meetups, with fellow course participants and your tutor. 1-2-1 contact with your tutor is encouraged via phone, email and online video chat.