Mental health awareness*

This introductory workshop will improve your knowledge and help you understand the needs and experiences of people with mental health conditions. You will understand the importance of promoting positive health and wellbeing and explore any adjustments required.

Dementia awareness*

This course will help you to raise awareness of the needs and experiences of people with dementia, and how to best support them.

Emergency first aid*

Our accredited First Aid course will give you practical basic life support training that meets the UK Resuscitation Council guidelines.

Health and safety*

This course will help you to understand your responsibilities relating to health and safety in a work setting. You will learn about policies and procedures, accidents and illness, risk assessments, moving and assisting safely, medication, hazardous substances, fire safety and stress.

Handling information*

This course will help you to understand best practice and legislations regarding the recording, storing and sharing of secure information.

Safeguarding adults*

This course will help you to develop an understanding of safeguarding adults and the key principles. You will explore how to reduce the likelihood of abuse and how to respond to suspected or disclosed abuse.

Infection, prevention and control*

In this course we will explore the main ways an infection can enter the body and discuss effective hygiene. We will look at common types of personal protective clothing, equipment and procedures. You will be able to explain the principles of safe handling of linen and clinical waste.

Understand your role*

This course will support you to understand your role within the health and social care sector. You will provide evidence of understanding your role and work in ways that have been agreed between you and the person you care for. You will also understand working relationships and how to work with others.

Personal development*

An interactive course designed to support you develop a personal development plan. You will develop your personal knowledge, skills and understanding of continuous professional development.

Duty of care*

Learn how duty of care contributes to safe practice. Understand the support available for addressing dilemmas that may arise including comments, complaints, incidents, errors and near misses.

Equality and diversity*

Raise awareness of equality and diversity and the importance of working in an inclusive way.

Fluids and nutrition*

This workshop covers how people receiving care must have adequate nutrition and hydration, and how we can support them with that. This will help them to sustain life and good health and reduce the risks of malnutrition and dehydration. We will also discuss how people’s preferences and religious and cultural backgrounds, must be considered when providing food and drink.

Communication skills*

We will review the most important aspects of communication, and the varying methods of communication that you can use. We will consider non-verbal communication where people have difficulties communicating, for example if they’re living with dementia or a learning disability.

Privacy and dignity*

Learn about how you should always provide personalised care and support and put the individual at the centre of their care. An important part of this is enabling them to be as independent as possible by respecting their privacy and dignity.

Working in a person-centred way*

We will discuss the values which are important to a Personal Assistant for working in health and social care. We will assess how this can differ based on an individual’s life experience, considering factors such as childhood, environment, culture, religion and relationships.