See our announcement about closing our centre in Dunstable to protect staff and visitors.

Read our page of useful links to reliable information for older people and vulnerable people.

We are here to help.

Please be assured we are here to help during our normal opening hours Monday to Friday.

Please contact us via email or call us on 01582 470 900.

Visit us in Dunstable

Our opening hours

Monday​9am – 5pm
Tuesday9am – 5pm
Wednesday9am–5pm
Thursday9am–5pm
Friday9am–4:45pm
SaturdayClosed
SundayClosed

You can find our shop and office location using the map below. You can click and drag the map to move it around, and you can use the ‘+’ and ‘-‘ buttons to zoom in and out.

Please also see the detailed instructions below the map.

Our address is Poynters House, Poynters Road, Dunstable, Bedfordshire, LU5 4TP. 

If you are unsure or need to contact us for any reason, please call us on 01582 470900.

Disabled car parking spaces are available at our offices.

We are located in East Dunstable on the borders of Luton.
We have 2 entrances:

  • one at the front on Poynters Road for Blue Badge holders
  • another at the rear on Humphrys Road with general parking for visitors and staff

From the MI Junction 11

Take the A505 towards Dunstable and then turn right at the Halfway House roundabout and proceed up Poynters Road for approximately 1 mile. We are located at the top of the hill, just past a Shell Garage on the corner of Wilbury Drive on the left. Poynters House is the second building after the Shell Garage and has access to a dedicated car park for blue badge holders only. Turn left into the disabled car park if you hold a blue badge and make your way to the front of the building and into Reception.

If you are not a blue badge holder please follow these directions:

  • Continue past Poynters House until you reach a roundabout
  • Turn left into Porz Avenue and continue to the roundabout
  • Turn left at the roundabout onto Lovett Way, and left again onto Humphrys Road
  • Continue along Humphrys Road until you reach The Disability Resource Centre, which is clearly signposted. You are free to park anywhere, other than disabled spaces
  • Follow the yellow railings to the front of the building and make your way into Reception

From Dunstable

From the centre of Dunstable take the A505 to Luton. After approximately 2 miles turn left at a large roundabout with Tesco on your right and the ‘Half Way House’ pub on your left, and follow the instructions as above.

From Houghton Regis

If you are a blue badge holder please follow these directions:

From the centre of Houghton Regis and with ‘The Green’ on your right:

  • Continue straight until you reach a large roundabout with ‘The Chequers’ pub on your right.
  • Turn right at the roundabout along Park Road North until you reach a small roundabout
  • Continue straight across to the next roundabout, keeping in the left hand lane
  • Continue straight along Poynters Road, past traffic lights at a pedestrian crossing.
  • The Disability Resource Centre is on your right HOWEVER, as you cannot turn right into the car park at this point in the road you will need to continue on to the Shell Garage, where you will be able to turn right into Wilbury Drive in order to turn the car around

If you are not a blue badge holder please follow these directions:

  • From the centre of Houghton Regis and with ‘The Green’ on your right:
  • Continue straight until you reach a large roundabout with ‘The Chequers’ pub on your right.
  • Turn right at the roundabout along Park Road North until you reach a small roundabout
  • Continue straight across, but turn right at the next roundabout, onto Porz Avenue
  • Continue along Porz Avenue to a roundabout and turn left onto Lovett Way
  • Turn first left onto Humphrys Road and continue until you reach The Disability Resource Centre, which is clearly signposted. You are free to park anywhere, other than disabled spaces. Follow the yellow railings to the front of the building and make your way into Reception

By bus

The nearest bus route is the ‘Z’ bus from Luton to Dunstable. The bus will stop at the junction of Wheatfield Road and Poynters Road. Turn left onto Poynters Road and walk for about 300 metres.

Our address is Poynters House, Poynters Road, Dunstable, Bedfordshire, LU5 4TP.

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