Join our experts by experience feedback group
Join our experts by experience group and have your voice and opinions heard
We want to provide more support and accessible services to the local community, and your support is vital to this.
What is the experts by experience group?
To help us understand the needs and requirements of the community, we want to hear your feedback and local insight. This is why we have formed a volunteer group which we are calling “experts by experience”.
An expert by experience is someone who is living with, or is close to someone who is living with a disability or health condition. We want to ensure your voice and opinions are heard, to help shape our services for the future.
Why do we ask for feedback and reviews?
The purpose of the group is to allow you the opportunity to provide feedback and reviews on our existing services, as well as contribute to decision making around new services.
We may ask for feedback on funding applications that we are considering applying for. This is to ensure we are focusing our energy on projects and services that provide accessibility to services, that are required by and will benefit the local and wider community. We may sometimes work in partnership with our community partners and local council groups, which will also provide valuable insight into how they collaborate with the community.
Our next experts by experience group meeting will be announced very soon.
How are the meetings delivered?
This could be through group discussions, completing surveys, group activities, or completing one-on-one case studies. You will have the opportunity to provide your feedback openly or anonymously, however comfortable you feel.
There will be multiple meetings delivered throughout the year, as well as regular communications via email. The details of the next meeting will be released very soon. Some meetings may be held remotely, either by Microsoft Teams or an alternative platform. The video call system will be decided closer to the time and we will email you the meeting link and any instructions if required.
For face to face meetings, we will provide light refreshments on the day and travel expenses will be covered for all attendees (T&C’s apply).
How can you become an expert by experience?
As the temperature drops, we understand the importance of creating a space where everyone can find respite from the cold. Our Winter Warm Hub goes beyond providing a warm refuge; it’s a place where members of our local community can gather, share stories, and enjoy the comfort of hot soup and drinks.
If you’re disabled, you may be eligible for government benefits that can help with your cost of living. Our support team is here to help you to apply for disability benefits. We have specialist benefits advisors who can assist with a range of queries and help you to fill in benefits’ forms.
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