Meet the team

We are a team of dedicated volunteers and team members, all here to help. 

We work hard every week to create the best services for disabled people, carers, families and professionals in Bedfordshire, Luton and Northamptonshire.

Meet the management team

Melanie Hawman

Melanie Hawman – Chief Executive.

Melanie is the Chief Executive Officer and responsible for ensuring the vision and values of the DRC are lived and aligned with the purpose of the DRC. She also has to ensure that the charity remains competitive as a provider of services to disabled people, those with health conditions and increasingly the older local population. After a career working nationally in Welfare to Work, Melanie brings a wealth of experience and qualification in leadership and management in public, private and third sector organisations. As a person with lived experience in acquired disability she understands the need for personal and professional change and disability that may be invisible to others.

Paul Robson – Business Manager.

Previously a founding director of a furniture reuse project with stores in Biggleswade and Dunstable. Paul was responsible for areas such as estates, training & development, fundraising, health & safety, compliance as well as general management and day to day activities. Previously working in the homelessness sector and prior to that Paul worked in further education. Currently responsible for the business activities of The Disability Resource Centre including room lettings, tenant management and the equipment retail area. Additionally overall responsibility for health & safety, buildings and facilities management, IT, as well as being involved in the general day to day management of the charity.

Tracy Plunkett – Service Manager, Community Services.

Tracy builds the services we offer in the community. She is responsible for the team that provides a range of support including health, fitness and wellbeing, employment support, training and financial advice. Services cover the Bedfordshire, Luton, Northamptonshire, Bedfordshire and Aylesbury Vale.
With her background in FE and quality assurance, Tracy is an integral part of the continuous improvement team as we progress through the stages towards receiving our IS0 9001 award in summer 2018.

Our patron

We are very pleased that Andrew, Duke of Bedford, has been our patron for a number of years, and we are very grateful for his support.

Our Trustees are volunteers too

The Disability Resource Centre is governed by a Board of Trustees who meet six times a year. The majority of the Trustees have personal experience of living with a disability or caring for someone with a disability. They use their knowledge to advise the management team.

We are keen to welcome new Trustees to the Board. Please check our vacancy notice.

Jill Pick, our chair of the Board of Trustees.

Please see our chair’s review of the year 2017/18

Our Board of Trustees comprises:

Chair - Jill Pick

Trustees – Nadia Deadman, Cathy Ross, Baerbel Dennis, Kay Taylor, Andrew Buckley, Sandra Brown, Bjarne Pederson and Gillian Ormston.

Jill Pick: Chair of the Board of Trustees

Jill is a retired social worker, leading a specialist Visual Impairment team until her retirement in 2009. Jill was the organisation’s Development Officer in 1993, and therefore its first employee. As Development Officer, Jill was responsible for setting up the organisation as a charity, finding and securing our premises, establishing partners and creating our first public facing services of Disability Information and Equipment Advice. Jill has been a Trustee of the organisation for over 20 years.

Gillian Ormston: Vice-Chair of the Board of Trustees

Gillian brings 30+ years of management experience. She works for Beds, Cambs and Herts Police as an L&D Business Partner and is CIPD Level qualified in Learning and Development. She is currently studying a Masters Degree in Business and Organisational Strategy at Hertfordshire University. She delivered ground-breaking empowerment programmes to clients of The Disability Resource, before joining the board of Trustees in 2019. Gillian is passionate about supporting The Disability Resource Centre to make new community links, supporting members of the community to access the wealth of services available.

Nadia Deadman: Trustee

Nadia has had a career in the Health Service spanning 42 years, which included managerial roles in Customer Care and Litigation. Nadia is a wheelchair user and loves travelling and enjoyed a world cruise in 2013. Nadia is a founding Trustee, and was Vice Chair of the organisation from 1994, until she became Chair in 2001. In addition to her work at The Disability Resource Centre, Nadia works part-time for the HM Courts and Tribunal Service as Lay Member. Nadia’s vision is that The Disability Resource Centre can help disabled people to gain independence, and have the same opportunities as non-disabled people.

Baerbel Dennis: Trustee

Baerbel is a qualified FCCA MBA IFA and has worked for large quoted companies as Financial Controller and also as an auditor for over 10 years. During the MBA her thesis had a focus on marketing, research and development. She currently studying to become a qualified level 5 Reflexologist and was a carer for her husband for over two years.

Dr. Kay Taylor: Trustee

Kay lectured in human genetics at University College London until retiring due to ill health in 2000. She has been a trustee at The Disability Resource Centre for over 8 years, with a special interest in our website and marketing. Kay lives in Bedford, and is Chair of Trustees at the Beds and Northants MS Therapy Centre.

Andrew Buckley: Trustee

Andrew is a practising solicitor in Bedford, who specialises in Employment Law, becoming a Partner in 2004. He is a member of the Employment Lawyers Association and the Solicitors’ Association of Higher Court Advocates. Andrew is an enthusiastic sportsman and excels in Martial Arts. Andrew has been a Trustee for nearly three years.

Sandra Brown: Trustee

Sandra has had many years working in HR Management in the high technology and communications sectors as well as the Service Sector. She is a visiting Lecturer in the Business and Management School of the University of Bedfordshire, has an HR and Coaching Consultancy, is a Fellow of CIPD, a Membership Assessor, Branch Committee Member and an HR Mentor.  Her experience in the not-for-profit sector has been gained over the last 20 years where she has fulfilled a variety of roles and is currently also a member of the Management Committee of Luton Law Centre. 

Bjarne Pederson: Trustee

Bjarne is a new member of the board of Trustees and is a passionate rights advocate and campaigner. He has broad experience in the charity world with a track record of achieving meaningful change through strategic leadership, resource mobilization and partnerships. When Bjarne is not enjoying time with his family and looking after his vegetable garden he leads an international NGO with offices across Asia.

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We are here for you…

During the new lockdown our team members are all working at home and available to help you, so please do get in contact.

Phone: 01582 470 900


WhatsApp: 07871 744157

Text us: 07871 744157

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Read our latest newsletter

We have just sent out our latest newsletter to thousands of subscribers across Bedfordshire, Luton and Northamptonshire. Please take a look at details of all our latest free programmes and workshops.

Read More »

Free online exercises classes

We are breaking down the barriers to exercising at home​.

For people living in Bedfordshire and Luton only.

We are breaking down the barriers and are launching an exciting package of support to help people living in Bedfordshire and Luton to exercise safely at home including:

  • Free beginner-level online classes by local fitness professionals
  • Join the free classes online by live video or watch pre-recorded sessions and exercise any time
  • Free exercise equipment hire of items like resistance bands and balls
  • Free tablet computer hire and technology training for people without a smartphone, PC/Mac or tablet, so they can join the online sessions

Read more

Employment support programmes

Choose from 5 brand new and free employment support programmes from our award-winning team…

See our new page for details

Your open door to advice in Central Bedfordshire

AdviceCentral helps residents of Central Bedfordshire to find the best local and national advice on a wide range of topics including:




Immigration, Employment

Legal & more

Help for carers in Luton

We offer lots of free 1-2-1 help and advice by phone, email and online meetups.

Please donate to our charity

Please consider donating to The Disability Resource Centre today so we can continue our vital services.

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